Shell Card Login

Video demonstration and instructions on how to use the Shell Card Login:

Follow These Steps to access your Shell Card account:

1. First Enter the Shell Card Login address or URL into the address bar of your browser:

https://www.accountonline.com/cards/svc/LoginGet.do?siteId=SHELLCREDITCARD

2. Then on the empty text field next to USER ID, enter your User ID or your Username

3. Next on the empty text field next to PASSWORD, enter your Password

4. Click or tick off the box next to REMEMBER MY ID so you don’t have to enter it in each time you access your account

5. There is also a TAKE ME TO drop down menu where you can select which page you will land on once you are logged in to your account 

6. Click the SIGN ON button to proceed to your account

 

Having trouble logging in to your account?

If you're still having trouble logging in, you can follow these steps to retrieve or reset your USER ID and PASSWORD.

1. Under the text field of the Password, click the link that says FORGOT YOUR USER ID OR PASSWORD? 

2. Then follow the instructions there and provide the needed information to retrieve or reset your User ID and Password. In this case, you will have to enter in your account number on the empty text field next to ENTER ACCOUNT NUMBER

3. Once you have entered in your account number, click on the CONTINUE button. Follow the instructions on the next page to reset or retrieve your USER ID and PASSWORD

Still having trouble logging in? No worries, simply contact the Shell Company directly and get help with your Shell Card Login:

Shell Card

Technical Assistance:
1-800-664-3051
About Your Credit Card Account:
1-800-664-3051 M-F 8am - 8pm ET
TDD/TTY for the Hearing Impaired:
1-800-527-2071
Outside the U.S., Canada and Puerto Rico Call Collect:
605-335-2222
Shell MasterCard® from Citi® Cards
Technical Assistance:
1-866-681-3318

About Your Credit Card Account:

1-866-743-5562 24/7
TDD/TTY for the Hearing Impaired:
1-800-325-2865
Outside the U.S., Canada and Puerto Rico Call Collect:
605-335-2222

Shell Gold MasterCard® from Citi® Cards

Technical Assistance:
1-866-681-3318
About Your Credit Card Account:
1-866-743-5562 24/7
TDD/TTY for the Hearing Impaired:
1-800-325-2865
Outside the U.S., Canada and Puerto Rico Call Collect:
605-335-2222

Shell Platinum Select® MasterCard® from Citi® Cards

Technical Assistance:
1-866-681-3318
About Your Credit Card Account:
1-866-743-5562 24/7
TDD/TTY for the Hearing Impaired:
1-800-325-2865
Outside the U.S., Canada and Puerto Rico Call Collect:
605-335-2222

Shell Fleet Card

Shell Fleet Card - 888-335-8423